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Type of bind: Hardcover
Dewey Decimal Number: 658.4038
EAN num: 9780470048689
ISBN number: 0470048689
Label: Wiley
Manufacturer: Wiley
Quantity: 1
Page Count: 384
Printing Date: February 02, 2007
Publishing house: Wiley
Sale Popularity Level: 94770
Studio: Wiley
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Are you a seasoned information technology (IT) executive looking for options available on leadership structures within your IT organization? Look no further. Now in a Second Edition, CIO Best Practices is an invaluable resource that provides a comprehensive, practical guide for CIOs and their executive team peers giving real-world examples of CIOs who have succeeded in mastering the blend of business and technology responsibilities and giving their companies a sound return on investment of technology dollars
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Rated by buyers
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Very useful book, it gives you some great insight into IT governance, which is very important in todays world.
Rated by buyers
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Generally, I liked the book "CIO Best Practices". I believe that it contained a lot of useful information for employees in the IT field whether they are CIOs or new employees in the industry. Many IT departments lose focus of the fact that their purpose is to support the company's mission and get sidetracked by the wow factor of technology and end up pursuing change for change sake. "CIO Best Practices" has many useful guidelines for aligning the IT department with the overall corporate strategy. I worked in IT and speak from experience.
Of particular use to the Chief Information Officer were concepts on how to make sure that all your efforts are spent to ensure you deliver value-added solutions to the firm that ensure not only the companies existence but also, possibly, competitive advantage. Some of the practices mentioned included focusing on providing deliverables in 3-6 month intervals, building on existing technology, avoiding projects that are beyond the capability of the company to support, proving ROI on projects before undertaking them so as to avoid ad hoc projects, and many other often overlooked IT principles.
Chapter 3, "A Strategically Focused, Tactically Agile IT Organization" was insightful and covered useful IT tools such as the Boyd Cycle, Six Sigma, and a Define, Design, Build model. Together these tools form a continual process of sensing opportunities, establishing and enacting a plan to utilize the opportunity, and means of improving upon processes. By far this was the most enjoyable chapter of the book and I believe that these practices would be useful to many other industries and not only Information Technology.
The chapter on Outsourcing was also interesting to me. Even though outsourcing has been around for a while I had not given much thought to the practicality of geographical location to help facilitate designing software during people's normal working hours in one part of the world and having it tested in another part of the world during those individuals' normal working hours. We often conceptualize a continuously operating business but we tend to think of the graveyard shift when we do.
Overall the book was not too difficult to read, although I found the writing style of Chapter 4 unstimulating. Reading this book was assigned as part of an accounting assignment and I do believe it would help an accountant better understand the job of a CIO.
Rated by buyers
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As an accounting student without much IT experience, the book was a very difficult read at times. Considering that it was written for chief information officers, however, I think the authors actually explained the concepts very clearly, without getting overly technical.
The very first chapter gives a good procedure for aligning the IT department's goals with those of the firm. It also gives guidelines for effective project management. Chapter two is probably the most difficult for someone with very little IT experience to grasp. It explains enterprise architecture and its link to corporate governance.
The third chapter was my personal favorite. It explains how to create an agile IT department using three "agility loops" with supporting processes. These procedures allow the firm to stay strategically focused while creating new processes and improving existing processes.
I didn't really care for chapter four, which describes strategy mapping and explains how to use activity-based-costing as a tool for implementing strategic IT finance. I found the fifth chapter more interesting as it defines the balanced scorecard and explains how to apply it to the IT department.
Chapter six gives an interesting explanation of the need to place a value on customers and details the procedures and formulas needed to do so. Chapter seven gives reasons why a firm should consider outsourcing and outlines a plan for outsourcing once the decision to do so has been made. The final chapter describes how to measure the ROI of an IT project and recommends managing a group of projects as you would an investment portfolio.
Overall, the book seems well written and I would recommend it for CIOs and others who are interested in IT management.
Rated by buyers
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I truly appreciate the straight-forward approach this book offers. Although this book does cover what a lot of us already do know, it is a great reminder of what we should be practicing. This book is a must have in any IT executives library.
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As someone who has been a CIO four times, served as an interim CIO too many time to count, wrote "CIO Wisdom" and will be coming out with "CIO Perspectives", I would like to fully endorse "CIO Best Practices". Somewhere in the book it states "all CIOs live in a competitive world and excellent customer relationship management has become a competitive advantage" This book accomplished "excellent customer relationship management" by always keeping the reader in mind. It is well written, and contains depth that could only be written by CIOs.
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